Privacy Policy

This Privacy Policy describes how ATG Australia International Ltd ("ATG Australia", "we", "us", or "our") collects, uses, stores, and protects personal data when you use our websites, trading platforms, and related services. By accessing or using our services, you acknowledge that you have read and understood this policy.

Introduction

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to clients, prospective clients, and visitors who interact with us online or through our support channels. It should be read together with our Terms & Conditions and Cookie Policy.

Information We Collect

Depending on how you use our services, we may collect the following categories of information:

Identity and contact details

Such as your name, date of birth, residential address, email address, telephone number, and government-issued identification where required for onboarding and regulatory compliance.

Financial and trading data

Including account balances, transaction history, payment method metadata, trading activity, and communications relating to orders or positions.

Technical and usage data

Including IP address, device identifiers, browser type, operating system, log-in times, and information collected through cookies and similar technologies as described in our Cookie Policy.

How We Use Information

We process personal data only where we have a lawful basis to do so, including:

• Performing our contract with you and providing trading, execution, and account services;
• Complying with legal and regulatory obligations, including anti-money laundering and sanctions screening;
• Protecting the security and integrity of our platforms and detecting fraud or abuse;
• Improving our products, analytics, and customer support, where consistent with applicable law;
• Sending service-related communications and, where permitted, marketing communications you may opt out of.

Sharing of Information

We may share data with carefully selected third parties where necessary to operate our business, including payment processors, banking partners, technology vendors, professional advisers, and regulators. We require such parties to protect your information and use it only for specified purposes. We do not sell your personal data to third parties.

Cookies and Tracking

We use cookies and similar technologies to operate our websites, remember preferences, measure performance, and support security. You can manage cookie preferences through your browser settings and, where available, our cookie tool. Further detail is set out in our Cookie Policy.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, and reporting requirements. Retention periods may vary by category of data and jurisdiction.

Your Rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, please contact us using the details below.

Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

International Transfers

Where we transfer personal data outside your country of residence, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, such as standard contractual clauses or equivalent mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised accordingly. Material changes may be communicated through our website, email, or your secure client area. We encourage you to review this policy periodically.

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